Privacy Policy & Terms of Service

Effective Date: August 29, 2026

Elana Diamond, LMFT ("we," "our," or "the Practice") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, elanadiamondtherapist.com (the "Site"), and use our online contact or consultation forms.

Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our counseling services or request a consultation. This information may include:

1.1 Identity Data: First name, last name, and preferred pronouns.
1.2 Contact Data: Email address, phone number, and mailing address.
1.3 Communication Data: Any brief details, preferences, or notes you choose to include in our website's contact form fields.

2. A Note on Medical & Therapy Information

Please be advised that our website contact form is intended for general inquiries and scheduling requests only. Our online form is not a secure, HIPAA-compliant medium for transmitting confidential clinical or medical information. Please do not share sensitive personal health details, symptoms, or private therapeutic information through the public website form. Once you become an active client, all sensitive clinical communications, scheduling updates, and documentation will be conducted directly through private, protected channels provided during your intake process.

3. How We Use Your Information

We use the information collected via the Site strictly to:

3.1 Respond to your initial inquiries, questions, and messages.
3.2 Schedule, coordinate, or modify initial consultation appointments.
3.3 Provide you with information regarding the marriage, family, and individual counseling services offered by the Practice.
3.4 Comply with legal, regulatory, and professional obligations.

We do not use your information for automated marketing campaigns, newsletter distributions, or behavioral tracking, nor do we sell your data to third parties.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following strictly limited circumstances:

4.1 Service Providers: We may share data with trusted third-party administrative or IT service providers (such as website hosting platforms) who assist us in operating our Site, under strict confidentiality agreements.
4.2 Legal & Ethical Requirements: We may disclose your information if required to do so by law, subpoena, or if we believe in good faith that such action is necessary to comply with California state laws, professional licensing boards, or mandated reporting duties (such as protecting the safety of an individual).

5. California Privacy Rights (CCPA/CPRA Compliance)

Because our practice is located in California, we respect your rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). California residents have the right to:

5.1 Request Access to the specific pieces of personal information we have collected about you.
5.2 Request Deletion of the personal information we have collected from you, subject to certain legal or professional record-retention exceptions.
5.3 Correct inaccurate personal information that we maintain about you.

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We implement standard administrative and technical security measures designed to protect your personal information from unauthorized access, loss, or alteration. However, please remember that no transmission over the internet or electronic storage method can be guaranteed 100% secure.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Analytics and Cookies

This website collects personal information to power our site analytics, including information about your browser, network, device, web pages you visited prior to coming to this website, and your IP address. This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps. We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

This website also uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

8.1 Necessary and Required Cookies: These cookies are always used, allowing Squarespace, our hosting platform, to securely serve this website to you.
8.2 Analytics and Performance Cookies: These cookies are used on this website to view site traffic, activity, and other data only when you acknowledge our cookie banner.

For information about viewing the specific cookies dropped on your device, you can visit The cookies Squarespace uses.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your form data is handled, please contact us at:

Email: info@elanadiamondtherapist.com

Terms of Service

Effective Date: August 29, 2026

Welcome to elanadiamondtherapist.com (the "Site"), operated by Elana Diamond, LMFT ("we," "our," or "the Practice"). By accessing this Site, you agree to these brief Terms of Service.

1. No Medical Advice or Therapist-Client Relationship

All content on this Site is for general informational and marketing purposes only. Your use of this Site, including submitting a message through our public contact form, does not create a professional therapist-client relationship. A formal clinical relationship is only established after an official intake process and a signed clinical consent agreement.

2. Not for Crisis or Emergency Use

This website and its contact forms are not monitored 24/7 and must never be used for urgent clinical matters. If you are experiencing a medical or psychological emergency, please do not use this website. Call 988 immediately or proceed to the nearest emergency room.

3. Geographical Limitations

Elana Diamond is licensed to practice marriage and family therapy exclusively within the state of California. This Site is intended only for residents of California.

4. Intellectual Property

All original text, layouts, photography, and branding assets on this website are the property of Elana Diamond, LMFT, and are protected by United States copyright laws.

5. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

6. Contact Information

For any questions regarding these Terms, please contact us at info@elanadiamondtherapist.com.